FAQ, frequently asked questions

Choose your game and the service you want (gold, items, account, power leveling), adjust the quantity and the price updates in real time. You pay online and delivery begins after payment.

It is recommended. An account lets you track your orders, retrieve your invoices, earn referral cashback and enable two-factor authentication.

Yes, as long as it has not been paid: it stays in the "pending" status and you can cancel it from your orders area. Once paid or delivered it can no longer be cancelled, contact support if there is a problem.

We accept CB, Visa, Mastercard, PayPal, Apple Pay, Google Pay, Crypto, SMS+, Audiotel. You choose your payment method at the checkout step.

Yes. Payments go through certified providers over an end-to-end encrypted connection. Your card details are never stored on our servers.

It stays awaiting payment and is not processed yet. Pay it to start delivery. An unpaid order expires automatically after a certain time.

The time depends on the game and the service, and is shown on each page. Delivery takes place in game after payment, most often within a few minutes to a few hours.

Depending on the service: trade or in-game sending for gold and items, handover of the access details for an account, completion of the service for power leveling. The instructions are given to you at the time of the order.

It depends on the game: character name, server, region and sometimes a platform identifier. The required information is requested during the order.

Times may lengthen slightly during activity peaks. Orders are processed in order and as a priority, and we keep you informed of their progress.

You are refunded if your order is not delivered. Our commitment is simple: order as described or refunded.

The refund is made to your original payment method. Depending on your bank or provider, it may take a few days to appear.

A delivery that has been completed is not refundable. If you have a problem with a delivered order, contact support, we always look for a solution.

Use a unique and strong password, and enable two-factor authentication from your security area. You also receive an email alert every time you change your address or your password.

It is an optional protection: in addition to your password, a temporary code generated by an authenticator app is requested at login. It can be enabled and disabled whenever you want.

Yes. Two-factor authentication is available whatever your sign-in method, and the code will be requested even during a sign-in through a social network.

Use one of the backup codes generated when you enabled it. Keep them in a safe place, each one works only once.

Share your referral code. When a referred user places an order, you receive a cashback credited to your account.

It is a credit earned through referrals. It builds up on your account and can be withdrawn according to the terms shown in your affiliate area.

Your rank changes with your referral activity. Each tier, bronze, silver then gold, unlocks its own benefits.

Yes. Use our sale form describing what you are offering. We get back to you quickly, with a fast payment once the verification is done.

After verifying what you are offering, payment is made according to the terms agreed together.

GoodsMMO has been selling gold, items and accounts for MMOs since 2012, with thousands of players supported over the years.

Yes. They are left by real buyers, only after the delivery of their order.

Through our contact page, accessible from the menu. A team answers your questions before, during and after the purchase.

Your data is used only to process and deliver your orders and to manage your account. It is never resold, and is processed in accordance with the applicable regulations.

Yes, on request. Some billing information is nonetheless kept for as long as our legal obligations require.